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Job Description
Responsible for Brand performance as per business plan and budgets, and leading the entire brand operations teams and management of the brand in executing marketing plans, complying with operating standards and achieving brand sales and profit targets
- Responsible for Brand performance and overall P & L of stores and operating stores in accordance with standard operating procedures (SOP) ,Franchisor standards and KFG Plans
- Manages execution of marketing and promotional plans and calendars of the brand and monitors closely LSM Activities’ efficiency
- Manages cost of sale, labor, manager controllable and other operational costs by close monitoring of actual expenditure in restaurants.
- Ensures that execution of operations meets Franchise standards and customer expectations.
- Liaises with Franchisor representatives to maximize support and information flow about current and future requirements of the Brand.
- Ensures security of Company assets, cash and inventories under his direct and indirect management through effective controls and audits.
- Manages brand manpower needs and effective planning for quality, quantity and development of manpower.
- Projects an image of professionalism in all dealings with public, franchisors, and suppliers when representing the Company and the Brand.
- Recommends improvements and upgrades to property equipment and facilities to meet market needs to stay ahead of competitors while considering financial impact (short and long term) on the business (Annual Capital Expenditure Plan).
- Manages preparation of annual budget (business plan) to meet Company’s targets and ensures active participation in and ownership of results by Restaurant Managers /Restaurant General Manager.
- Directs Operations Manager/District Managers to achieve their results through their Restaurant Managers, directs Training Manager and training functions to ensure succession planning, career path planning, effective training and development and high staff morale.
- Effectively communicates with Heads of Support Services and Department Managers to achieve maximum results and cost effectiveness of their services.
- Directs the Contact Center to ensure optimum delivery sales and to research all possibilities to make corrective steps for leveraging sales.
Skills
Analytical Skills:
- Creativity and resourcefulness
- Problem Solving
Communication Skills:
- Spoken and written Arabic (preferred but not required)
- Spoken and written English
Management/Supervisory Skills:
- Planning and Organizing
- Strategic Thinking
- Strong Leadership and Team Building Skills
- Staff Supervision
Functional/Technical Skills
- Knowledge of QSR concepts
- Knowledge of QSR operating standards
- Knowledge of Health and Safety and Product Quality standards
Education
Bachelor's Degree
Job Details
Preferred Candidate
About This Company
Burger King started with one restaurant in Miami in 1954 has grown to more than 11,500 restaurants in 72 countries worldwide. Burger King Kuwait, managed and operated by Kout Food Group, will continue to develop not only through expansion of locations, but also through continuous leadership of best practices, innovation and a customer based approach.
