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Job Description
ROLE SUMMARY:
Data gathering, analysis and development of insights based on diverse business objectives.
RESPONSIBILITIES:
Conducting data input and analysis for all projects based on planned projects under the Market Intelligence Calendar along with unplanned projects (adhoc basis).
Review and interpret the results of research, analyze impact of conclusions, and summarize and prepare comprehensive reports.
Analysis and development of insights for customer satisfaction scores based on various channels of customer engagement.
Support in development of research objectives, methodologies, timelines and analysis in collaboration with the Market Intelligence Team and Stakeholders.
Support in development of Competitive Intelligence reports to define current gaps of portfolio brands vs. competing brands.
Development of Market Intelligence Reports based on primary and secondary research data.
Presenting of Market Intelligence Reports to stakeholders.
In coordination with the line Manager, leveraging of the Call Center for research purposes.
Conducting of secondary and primary research.
Support in data gathering requirements for projects requiring field work.
Skills
Knowledge of the region’s market and trends.
Excellent written and verbal communication skills.
Analytical skills, use of excel and online data analysis dashboards.
Job Details
Preferred Candidate
About This Company
Kout Food Group is a Market leader representing world renowned brands in hospitality with franchises like Burger King, Pizza Hut, Applebee’s, Burj Al Hamam, Kabab-ji and Taco Bell. Building on our successful entrepreneurial spirit, Scoop a Cone and Ayyame are a part of the growing Kout Food Group Family of homegrown concepts committed to always give you something innovative, new and of the best quality. Our factory, Fresh Productions, is a state of the art manufacturing division with production capability for an extensive range of pre-packaged, own label and private label potential.
Central to our values at Kout Food Group is passion for outstanding food and service. People are at the heart of what we do and delighting our customers is what motivates us.
